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FAQs for Shareview customers joining EQi

  • 89%

    of our customers would recommend us

  • 99%

    EQi meets best execution in the market 99.9% of the time

  • 100%

    Of all UK dividends are paid within 24 hours of receipt

What do I need to know?

  • Why has my account moved from Shareview Dealing to EQi?

  • When was my account transferred to EQi?

  • How do I log in to my account on EQi?

  • Is my EQi account similar to my Shareview Dealing account?

  • How do I access my account if it is locked?

All your account settings will move over to EQi

  • Will my regular deposits and investments be transferred to EQi?

  • Will my dividend reinvestments and income payway be transferred to my EQi account?

  • I had a third party registered on my Shareview account, can they continue to manage my account on EQi?

  • Will I be able to view previous secure messages, stock history and payments from my Shareview account on EQi?

  • Will my email preferences move over to EQi?

  • What if I already have an EQi account?

How do fees work on EQi?

  • Will EQi cost me the same as Shareview?

  • How is the additional fee for international share trades applied on EQi?

  • What if I pay a corporate rate for my account?

  • What will I pay if I have no money in my account?

  • When will I start to pay fees on EQi?

  • General EQi FAQs 

    If you have any further questions, please try our FAQs hub. 

    It includes information on using your online account, fees and charges and account management.

  • Help to use your new account

    We have created a step-by-step guide which includes: how to log in, how to set up regular instructions and how to make a trade. 

  • Contact us 

    If you have further questions, please get in touch via secure message or email us on:

    You can also call us on 0345 0700 720 (or +44 207 015 4800 from overseas). Our opening hours are 08:00 to 17:30, Monday to Friday.