Cookie Policy

We use cookies on our website and have placed these on your computer. By continuing to use our website you consent to this. For more information, including how to change your cookie settings and to disable our non-essential Google Analytics cookies, please refer to our Cookie Policy. If you do not wish to be reminded of this on each visit, please use the close button.


Forms to help you manage your account can be found here. 

Please follow the instructions on the applicable form to sign and submit to us at: or EQi, PO Box 4923, Worthing, BN99 6SF.

Before opening an account, please read our Important Information documents including the terms and conditions of the service to make sure it’s right for you.

If you have any questions related to the location of or completing forms, please contact our Customer Experience Centre via secure message or by calling:
0345 0700 720 (or +44 (0) 345 070 0720 from overseas), lines are open 08:00 to 17:30, Monday to Friday.

Investment Risk Warnings

The value of investments can fall as well as rise and any income from them is not guaranteed and you may get back less than you invested. Past performance is not a guide to future performance.

EQi does not provide investment advice. If you are in any doubt as to the risk or suitability of an investment or product you should seek advice from an independent financial adviser.

The extent and value of any ISA tax advantages or benefits will vary according to the individual's circumstances. The levels and bases of taxation may also change.