Our colleagues continue to work from home so to help ease pressure on them, we are asking customers with general queries to contact us via email.
If you wish to speak to someone please be aware that you may encounter longer wait times and that we may need to call you back if one of our team members cannot resolve your query. You can reach us on 0345 0700 720 [+44 (0) 121 415 0879 if you are calling from overseas] from 08:00 to 16.30, Monday to Friday.
Visit our dedicated FAQ hub for investment terms and definitions, as well as guidance on how use to our site.
For articles where EQi have been quoted or mentioned, and for press enquiries please visit our press page.
You can submit feedback or general queries using this online feedback form or by emailing email@example.com. The only thing that we ask is that you don't include any sensitive personal or account information through this form as it isn't a secure channel. If you have queries about your account, please login and send us a secure message.