What are you responsible for?
“In a nutshell, I make sure that our customers’ money is safe, that all existing and new regulations are adhered to. But more than the letter of the law, I make sure that it is carried out in spirit too so that EQi does right by its customers that trust us to look after their savings and investments.
Why self-invest?
“I’ve seen a lot of changes over the last 30 years of financial services and I’ve a background as a financial adviser. The biggest changes, obviously, have been driven by the digital revolution. People access and use information; they expect to make decisions and want transparency. Self-investing is an extension of that hands-on approach and more people are happy to back themselves and manage their wealth.”
Tell us something about you we don’t know
“If anyone here is asked about me, pretty soon they will mention cakes. I really enjoy baking and bring cakes in for the team all the time. If I fail to bring them in after a while, questions are asked.”
Who are the Equiniti Group?
Equiniti Group PLC is a member of the London Stock Exchange and a FTSE 250 listed company.
Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform.
Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future.
Did you know...
Find out more about Equiniti here.
“I have responsibility for everything we have to undertake as a financial regulated company. I keep fairness and transparency at the very heart of everything we do particularly when it comes to handling your personal data and money.”
Adam has a wide range of experience in financial services, risk management, regulation and business change. Before joining Equiniti, Adam was Head of UK Compliance at Bupa and prior to that worked at the Financial Services Authority as they established the Financial Conduct Authority and Prudential Regulation Authority.
“We handle on average 10,000 customer phone calls every week at our busy Birmingham based Customer Experience Centre (CEC). I make sure all of your questions and queries are answered or resolved as quickly as possible.”
Darren has been managing the CEC for nearly 5 years and ensures the service provided to customers is of a high quality.
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