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FAQs for SAYE customers joining EQi

  • 89%

    of our customers would recommend us

  • 99.9%

    EQi meets best execution in the market 99.9% of the time

  • 100%

    Of all UK dividends are paid within 24 hours of receipt

  • What is a Sharesave scheme maturity?

  • When does my SAYE mature?

  • What are my options at maturity?

  • How long do I have to decide?

  • What does shares under option mean?

  • What does ‘exercising’ my option mean?

  • How do I provide instructions on what to do with my SAYE?

Moving your account from SAYE to EQi

  • Can I change my instructions once they are sent?

  • What is significant about the 90-day deadline?

  • What happens if I do not exercise the options (buy the shares) within the 6 month period following the maturity date?

  • If I open a flexible ISA with EQI, when can I access it?

  • What if I want to transfer my funds or shares to another provider?

  • Will I be charged a fee to transfer?

  • Your IQ, your EQi

    You’ll find EQi is the home of intelligent investing.

    89% of active customers have been with us for more than five years, growing their portfolios and market knowledge. From new investors to customers who are now ISA millionaires, EQi is committed to supporting investors at every life stage.

    We provide market news and features so you can develop your approach to investing, back yourself and make adjustments as your goals change.

    With EQi, you know what’s possible when you put your mind to it.

SAYE questions

  • EQi FAQs 

    If you have any further questions, please try our FAQs hub. 

    It includes answers to using your online account, fees and charges and account management.

     

  • Help using your new account

    To help you use your new EQi account, we have created a step-by-step guide which includes: how to log in, how to set up regular instructions and how to make a trade. 

  • Contact us 

    If you have further questions, please get in touch via via secure message or email hello@eqi.co.uk.

    You can also call us on 0345 0700 720. Lines are open 08:00 to 17:30, Monday to Friday (excluding UK Public holidays).

    For deaf and speech impaired customers, we welcome calls via Relay UK. Please see www.relayuk.bt.com for more information