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FIND AN INVESTMENT ABOUT CONTACT US

Contact us

For more details and FAQs on the EQi accounts moving to interactive investor visit our dedicated page

Find out more
  • UPDATE

    The transfer to ii

    We've added more information and FAQs on the transfer of some EQi accounts to interactive investor

  • Online

    FAQs

    Visit our dedicated FAQ site for investment terms and definitions, as well as guidance on how use to our site.

  • Phone

    Call us

    Please be aware that you may encounter longer wait times and that we may need to call you back if one of our team members cannot resolve your query. Call us on 0345 0700 720.

  • Message

    Send us a message

    Contact us via the form below or email us at hello@eqi.co.uk. If you are a customer, login to your account and send us a secure message.

Common questions

  • FAQs

    Visit our dedicated FAQ hub for investment terms and definitions, as well as guidance on how use to our site.

  • Account details

    If you are unable to access your account due to lost, forgotten or invalid credentials, call us on 0345 0700 720 (or +44 (0) 345 070 0720 from overseas). Lines are open 08:00 to 17:30, Monday to Friday.

  • Locked account

    If you are locked out of your account call us on 0345 0700 720 (or +44 (0) 345 070 0720 from overseas). Lines are open 08:00 to 17:30, Monday to Friday.

  • Using your account

    A how-to guide on logging into your account, changing your details and buying and selling investments

  • Trading US markets?

    Please note that whilst you can trade online until the US markets close at 21:00 UK time, our telephone dealing and customer experience centre lines are open between 08:00 to 17:30, Monday to Friday UK time.

  • EQi in the news

    For articles where EQi have been quoted or mentioned, and for press enquiries please visit our press page.

Send us a message

You can submit feedback or general queries using this online feedback form or by emailing hello@eqi.co.uk. The only thing that we ask is that you don't include any sensitive personal or account information through this form as it isn't a secure channel. If you have queries about your account, please login and send us a secure message.

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