FAQs
Our FAQs
How can we help?
You may notice that the EQi FAQs webpage has changed.
You will now be redirected to equiniti.com to search EQi FAQs.
equiniti.com is the website for Equiniti Group including EQi
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Help & Support
You will be able to search for the answers to any EQi questions you may have or browse the categories to find related questions.
All you need to do is:
1. Enter your question
2. Select your account type as EQi
For further guidance on using equiniti.com Help & Support or for assistance with any of the new features, please contact the Customer Experience Centre.
Investment Risk Warnings
Investing involves risk. The value of investments can fall as well as rise, and you may get back less than you originally invested.
Tax treatment and any benefits available through ISAs, SIPPs and Lifetime ISAs depend on your individual circumstances and may change in the future.
EQi does not provide investment advice, so if you are unsure whether an investment or product is right for you, you should seek independent financial advice before making a decision.
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Glossary
Search our Glossary for investment terms and definitions.
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Contact us
Prefer to speak to a person? Our team are here to help.