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Cookie Policy

This policy covers all of EQi.co.uk
Last updated: June 2026

Equiniti uses cookies and web beacons (which we collectively define as “Cookies”) on this website for a variety of purposes set out in this policy. This policy explains what cookies are and how you can manage your consent preferences.

Cookies are small text files that are stored on your computer, tablet, or mobile phone when you visit a website. They can be saved just for the duration of your visit (known as a session cookie) or with a future expiry date that helps remember your settings across multiple visits (known as a persistent cookie). Cookies with a longer duration help us understand how you use this website so that we can improve it and tailor the marketing you see from us on other channels to make it more relevant to you. Equiniti uses both session and persistent cookies on its websites.

Some cookies are set by Equiniti (known as first‑party cookies), while others are served by technology partners whose services we use to provide the best possible experience (known as third‑party cookies). Third‑party cookies may take the form of a cookie or a web beacon, which is a single‑pixel image used by our partners to track a journey on this website across a collection of sites.

You can manage your cookie consent preferences for this website at any time by clicking the button below.

COOKIE_SETTINGS_PLACEHOLDER

How EQi Uses Cookies

There are four categories of cookies used on this website.

Strictly Necessary Cookies

These cookies help you navigate around the website, make secure transactions and avoid the need to enter the same information several times.  They are all session cookies other than if you have ticked a box on the login screen to remember part of your details for a future visit.  They are set ‘on’ by default – you can only change this setting in your own browser but this will affect your experience using the website. 

Our session cookies are encrypted. Cookies ending in “A” are used in the encryption process, while others hold the encrypted data required for the web applications to function properly.

Functional Cookies

These cookies help us to provide video and podcast content on our website, display pages in the EQi brand font and securely send information submitted in website forms to our customer management system.

Performance Analytics Cookies

These cookies gather information and data on how visitors navigate around the website and we use this to continuously improve the experience of our digital services.

They are third-party session and persistent cookies (with a maximum expiry date of 10 years) set by Google Analytics.

Google Analytics

We use Google Analytics to help us understand website usage, such as how many unique visitors we have and how frequently they visit the site. Information collected by Google Analytics cookies is transferred to and stored by Google on servers in the USA, in accordance with its privacy practices. Further information about Google’s privacy practices and your choices can be found in the “Managing your cookies” section below.

When customers log in to our secure investment platform, we combine information from Google Analytics with trading data to help us understand how customers use our site—for example, whether new customers experience difficulties making trades or whether customers’ product choices influence how they use the platform. For information on how we protect your privacy in this activity, please see our Privacy Notice.

Trading data used in this way is always anonymised. When trading data is combined with Google Analytics data, the results are never shared with Google. If you wish to opt out, please call us on 0345 0700 720, or log in to your account and send us a secure message. We require a secure message to protect your privacy, as we will need personal details (such as your name or account number) to activate your opt‑out.

Advertising And Social Media Cookies

These cookies help us understand the performance of our targeted marketing and communications activity through advertising partners on other websites and social media channels.

They are third-party session and persistent cookies (with a maximum expiry date of 2 years) set by New Relic, Bing, Google, LinkedIn, X, and Meta.

Managing Cookies Using Browser Settings

You can block or delete cookies using the settings options in your browser (the software you use to access websites). If you do this, some features of this website may not work correctly. This website, like many others, does not respond to Do Not Track (“DNT”) requests made through browser settings.

You can find more information on how to change your settings for the most used browsers on the links below:

Google Chrome

MacOS Safari

Microsoft Internet Explorer / Edge

You can also block all Google Analytics cookies across all websites by getting the Google Analytics Opt-out Browser Add-on.

Third‑Party Partner Cookies

We use third party services to enhance the experience of our digital services. They generate cookies and we allow them to be served on our website to help us to both improve performance and target advertisements to users. Each of these providers have privacy and cookies policies that you can read using the links below:

To opt out of having your trading data combined with Google Analytics data, please call 0345 0700 720 or log in to your account and send us a secure message.

Further information about the Privacy and Electronic Communications Regulations can be found on the Information Commissioner’s Office website. Information Commissioner's Office

More About Privacy

To find out more about how EQi protects your privacy when using our website, please read our Privacy Policy.